Hire a Showroom Manager
A showroom manager is a type of retail manager who is in charge of managing a showroom and its operations. Companies that have a showroom need these managers to oversee the design and display, coach and mentor employees, and also monitor inventory. Demonstrating expertise in customer service and sales techniques, they attract customers and secure business. They primarily specialize in selling high-ticket items like vehicles, electronics, high-fashion, and furniture, among others. Usually, a showroom manager manages commission-based sales associates. Hence they rely on a slightly different set of skills than general retail managers. Most showroom managers are employed full-time in an establishment. Apart from their fixed income, they usually receive a direct commission or earn a bonus if the team exceeds their sales goals. The average salary earned by these professionals is $72,500 yearly. However, they can make up to $95,000 a year. The National Bureau of Labor Statistics predicts the demand for similar positions is likely to rise 7% through 2026.
Essential tasks part of the job role
Showroom managers balance sales and managerial duties to help their team exceed sales goals daily. They have to delegate tasks to sales associates as a part of their job role, ensuring that the showroom operations run smoothly. The aim is to lead the team to achieve targets and meet the standards required by the showroom. In order to accomplish this, they have to undertake certain day-to-day activities. Primary among them is to ensure that the showroom maintains the visual standards of the company as aesthetics are vital. These professionals are also responsible for delivering exceptional customer service for a superior customer experience. They have to advise purchasers on items that have to be restocked or removed from the catalog. In addition, they coach the team to respond to customer requests and inquiries with product knowledge and finesse. Since this is a leadership role, showroom managers have to lead from the front and show employees how to drive sales. Conflict resolution is also an essential part of the job role, and the manager should prevent unnecessary disputes. Documenting sales and rewarding employees are also important aspects of the position.
Requisites when hiring for the position
Applicants are required to have an associate's degree in business administration or a related field. A degree in marketing or similar is highly advantageous. Usually, sales associates work their way up to obtain the position. However, most employers prefer candidates who have prior experience as showroom managers, ideally at a similar company. To become a successful professional in this field, they must have extensive experience selling comparable products. Showroom managers must have the ability to design engaging spaces. They must be adept at convincing clients to make purchases. Besides this, the showroom manager should have superior training and mentoring skills. They must have strong conflict management skills and the ability to build rapport with staff members. Outstanding teamwork, communication, and arbitration abilities are also essential for the role.