Hire a Mall Security Guard
Whether people go to shop, meet some friends, grab a bite, have a cup of coffee, watch a movie, or just hang out, the mall can be deserted one minute and packed within hours. Given the number of mall employees, shoppers, and other mall-goers, the mall can also be a place where theft, fights, emergencies, and other things can happen. As safety and security are of utmost importance, mall security guards are employed to keep everyone safe.
Mall security guards have many responsibilities, all of which contribute to maintaining order in the mall premises. They commonly work full-time and their schedule may vary. While they work mostly during the day, they can also work evenings, on weekends, and on holidays.
A job description is a document that accurately reflects information that job seekers need to apply for a job vacancy. It notes the responsibilities, requirements, and qualifications for a mall security guard role. Hiring managers use the job description to invite applicants to apply. By keeping it simple and easy to read and understand, candidates will get a clear idea of what the role is all about and decide if they are the right fit.
Responsibilities of a Mall Security Guard
The goal of mall security guards is to keep everyone safe. They patrol the mall during business hours, observing and taking note of any security issues, concerns, and suspicious behavior. By being highly visible to mall-goers, mall security guards can prevent crimes and wrongdoing from taking place. They patrol even when the mall is closed. In the evening, mall security guards make sure that all entrances are locked securely.
In case of disagreements or unruly behavior among employees or mall patrons, mall security guards maintain order. If necessary, they also escort people who show dangerous or disruptive behavior out of the mall respectfully and safely. During events like mall concerts or a big sale, mall security guards control the crowds to maintain order and prevent any property damage.
During emergencies, mall security guards keep people calm and follow emergency protocols and procedures, directing people safely and guiding them as appropriate. They can also call law enforcement or the fire department when necessary. They write accurate and detailed daily reports and document details of any emergency, security concern, irregularity, and observations. Lastly, mall security guards provide customer service by answering questions and inquiries from mall patrons.
Skills and Qualifications of a Mall Security Guard
Interested candidates in a mall security guards role need a high school diploma or GED. Depending on state guidelines and company policy, a license and certification are likewise required. Candidates must have a clean criminal record and a valid driver’s license. In-depth knowledge of public safety and security protocols is necessary. The ideal candidate is professional, trustworthy, physically fit, and can remain composed under pressure. Finally, candidates should be willing to work evenings, on weekends, and holidays if required.