Hire a Transportation Coordinator
There is a host of people who work tirelessly hard behind the scenes so that customers and companies get their products securely. Transportation coordinators are hardworking individuals whose focus is timely delivery.
Transportation coordinators work in many industries like logistics, warehousing, storage, production, and manufacturing. The work schedule is generally in the daytime but may also vary depending on the company delivery schedules. Working as a transportation coordinator can provide valuable experience and lessons. These can help individuals in advancing to related positions. If working in logistics, coordinators may handle deliveries for multiple clients or companies. They may also take care of materials and product delivery for one company alone.
In hiring transportation coordinators, recruiters need to have a clear understanding of what the business wants. It always begins with what the business needs and what they are looking for. Is previous experience a requirement? If so, how many years? What are some of the qualities that the company is asking for? The job of recruiters is to be the eyes and ears on behalf of the hiring company. To attract a quality pool of candidates for selection is the next challenge. A job description that is complete, informative, and easy to read will prove effective.
Responsibilities of a Transportation Coordinator
Transportation coordinators are in charge of the overall coordination and communication with all parties involved in the transportation and delivery of goods. They ensure that all delivery plans and schedules are maintained. Coordinators also monitor the safety of the products from dispatch, delivery, and arrival to the intended recipient.
Transportation coordinators plan routes as well as analyze the most effective methods of transportation. They delegate the assignment to different drivers and communicate with them about the delivery details. Aside from engaging with drivers, transportation coordinators also provide information to management and customers. They keep them updated about the delivery process and tracking of shipments.
A big part of a transportation coordinator’s job is customer service. They answer customers’ inquiries and manage their complaints as best they can. If needed, they can raise a customer’s concern to management if there is a need to investigate a delivery issue or problem.
Skills and Qualifications of a Transportation Coordinator
A high school diploma or GED is required to apply for the role. However, a bachelor’s degree in business or logistics is a definite advantage. Previous experience in the same role is also preferred. To be successful as a transportation coordinator, candidates must be organized and manage their time well as coordinators handle multiple deliveries and transactions per day. Additionally, strong attention to detail coupled with the ability to follow written and verbal instructions are helpful.
Also, candidates need to be comfortable in communicating with different team members, drivers, and dispatchers. Data entry and computer skills are likewise beneficial. Lastly, the ability to troubleshoot and to solve problems are essential.