Hire Client Services

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Hire a Client Services

 

Customer service is what sets a business apart; a positive client experience is the difference between a one-time customer and a loyal customer. Once a position in client services opens up, recruiters begin by getting a clear understanding of what the business needs. How will the Client Services role contribute to the company? What are the job expectations? Is there a minimum number of years of work experience? Is retail experience a must? Knowing the position in and out will help recruiters in their candidate search. Next up is creating a compelling job description that is eye-catching. Making a lasting impression on candidates will help them to think about the position and see if they are right for it.

How can you write a great job description? Give the candidates a glimpse of what the hiring company is like. Describe their business. What are the products that they offer? Any company milestones that you can share? How is the work environment? Paint a picture of the potential benefits. In this way, you can pique their interest and encourage them to apply. 

Aside from posting on hiring websites, company social media platforms, and relevant online groups, another reliable way to source candidates is through an employee referral. Great people know great people. Let them in on the job vacancy details. The next client services associate may already be in their network. 

 

Client Services Responsibilities 

 

The goal of a client service employee is to make sure that each client has a remarkable customer experience. They provide assistance to each customer by asking about their needs, what kind of product they are looking for, and what they are hoping to gain. Client services associates engage customers in conversation to establish rapport and make them feel at ease. 

Client services associates discuss the best options for customers by highlighting what each product can offer. Depending on the type of retail business, they can also ask for the customer’s information to update their client database. Client services associates can give them a call or correspond via email to give updates on business services and ask for feedback. Another responsibility of client services associates is managing customer complaints. They develop a positive customer relationship by resolving the client’s concerns and making appropriate recommendations.

Lastly, client services associates also perform administrative tasks as required. They follow up on customers, answer inquiries via phone, among others. 

 

Client Services Skills and Qualifications

 

Client services positions require a high school diploma or GED. The most important quality that candidates need to have is a positive and customer-centric disposition. Aside from this, excellent interpersonal and communication skills are also expected. Being able to listen to customer’s concerns and manage them accordingly requires patience and a professional attitude. Furthermore, data entry skills and proficiency in using CRM software are part of the job. 

6 Client Services  applied for jobs in the last 24 hours on Workstream.

A***** E*****(607)-3**-***5
Client Services for Hire in Elmira, NY
Applied less than a minute ago
This applicant applied from Others. Would you like to invite this person to apply? This applicant also applied to 3 other positions.
Completed full applicant profile
Uploaded resume
Has legal work authorization
Validated mobile number
O***** A*****(559)-7**-***7
Client Services for Hire in Porterville, CA
Applied less than a minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Has legal work authorization
Validated mobile number
Uploaded resume
Completed full applicant profile
L***** O*****(941)-8**-***9
Client Services for Hire in Brandon, FL
Applied less than a minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Validated mobile number
Uploaded resume
Completed full applicant profile
Has legal work authorization
R***** A*****(305)-3**-***4
Client Services for Hire in Miami, FL
Applied less than a minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Validated mobile number
Completed full applicant profile
Uploaded resume
Has legal work authorization
A***** U*****(850)-6**-***6
Client Services for Hire in Destin, FL
Applied less than a minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Has legal work authorization
Completed full applicant profile
Validated mobile number
Uploaded resume
Y***** A*****(305)-2**-***7
Client Services for Hire in Miami, FL
Applied less than a minute ago
This applicant applied from Relay. Would you like to invite this person to apply?
Validated mobile number
Uploaded resume
A***** A*****(337)-2**-***6
Client Services for Hire in Marksville, LA
Applied less than a minute ago
This applicant applied from Facebook. Would you like to invite this person to apply? This applicant also applied to 1 other position.
Uploaded resume
Has legal work authorization
Validated mobile number
Completed full applicant profile
N***** H*****(386)-3**-***9
Client Services for Hire in Daytona Beach, FL
Applied 1 minute ago
This applicant applied from Google. Would you like to invite this person to apply?
Completed full applicant profile
Uploaded resume
Has legal work authorization
Validated mobile number
Y***** R*****(321)-2**-***4
Client Services for Hire in Cocoa, FL
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Completed full applicant profile
Has legal work authorization
Validated mobile number
Uploaded resume
A***** M*****(217)-9**-***4
Client Services for Hire in Winter Park, FL
Applied 1 minute ago
This applicant applied from Facebook. Would you like to invite this person to apply?
Completed full applicant profile
Uploaded resume
Validated mobile number
Has legal work authorization

Frequently Asked Questions about hiring a Client Services

What is the best way to find and hire a Client Services near me?
Online job boards are the best place to find qualified Client Services applicants. Employers posting their Client Services job on Indeed get about 19 applications from that board on average.
Which job boards should I post on to find Client Services applicants?
You should post to multiple job boards at once. The most successful job postings for a Client Services are on Indeed – but on average, employers post to 10 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 19 hours on average, which is shorter than the national average for Client Services positions.
What's the best way to communicate with applicants looking for a Client Services role?
SMS has 88% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Client Services job applicants?
Hourly paid workers, such as Client Services are actually more engaged when texting about jobs. We have found that text messages are 134% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Client Services applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

Try out Workstream to hire a Client Services for
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We provide templates for everything from job postings to offer letters. Send links to docs and tax forms via text message so new hires sign digital copies.

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