Hire a Tow Truck Operator
Ensuring safety is at the core of a tow truck operator’s role. While the job may seem straightforward enough, tow truck drivers take on a distinct role in assisting people when they encounter difficulties on the road. In case of a road accident, or when a vehicle breaks down, is damaged, or abandoned, tow truck operators provide the necessary assistance to move vehicles safely to a service center or a junkyard. They also move vehicles that have been impounded by police or simply cannot be driven safely on the road.
Tow truck operators work for service stations, automobile salvage companies, or towing companies in a full-time capacity. The work schedule is typically in the daytime. However, they can work irregular hours, on weekends, and holidays. Working as a tow truck operator can be physically demanding, with operators traveling from one location to another, working in all kinds of weather conditions.
A job description enables hiring managers to present the job specifics, responsibilities, requirements, and qualifications. By creating a job description in a simple, complete, and descriptive manner, hiring managers can attract ideal job seekers for selection.
Responsibilities of a Tow Truck Operator
Tow truck operators are prepared to be called anytime. They communicate with a company dispatcher who informs them of the location they need to go to. Tow truck operators drive to the place where an accident or any type of vehicle breakdown has taken place. Once they arrive, tow truck operators engage with the client calmly and respectfully, being sensitive while asking relevant information about the accident, vehicle breakdown, condition, safety, and other concerns.
With their knowledge of vehicles and automotive components, they assess and diagnose the problem and assist the customer within their scope of work. Tow truck operators conduct small repairs on-site like changing tires, jumpstarting the vehicle, or reconnecting components. They are responsible for attaching the vehicle to the tow truck safely. Tow truck operators use power equipment such as chains, hoists, steering locks, and other materials. They move the disabled vehicle to the proper service station or junkyard.
Tow truck peorators are likewise in charge of writing reports on jobs with details on the vehicle, location, repair, and other information. Lastly, they follow all safety protocols and guidelines at all times.
Skills and Qualifications of a Tow Truck Operator
For interested candidates for a tow truck operator role, a high school diploma or GED is required. Previous work experience in the same role is a definite plus. Candidates need to be at least 18 years old with a valid commercial driver’s license. Depending on state requirements, a special operator’s license or certification may be required.
To be successful as a tow truck operator, working knowledge of cars and automotive maintenance is beneficial. Candidates must have strong listening, interpersonal, and communication skills. Additionally, good time management skills and attention to detail are needed. Lastly, candidates must have the physical strength and stamina to lift or carry heavy objects and work on their feet as required.