Hire a Shipping Manager
Working as a shipping manager requires a unique balance of managing shipping personnel and carriers. Each shipment, big or small, requires smooth coordination and precision to get to the right recipient on time and as planned. To add to the mix of responsibilities, shipping managers also liaise with customers, keeping them informed, and managing their expectations. Handling all these tasks can be overwhelming to some people. However, for the right candidate, it will be an exciting challenge to take on.
A job description is the first opportunity to make a great first impression on candidates. With all the job listings advertised online daily, standing out from the crowd is essential. In making a job description, be sure to be precise and straightforward. Having too many words and information can be difficult for candidates to read and retain. It is best to make it simple, accurate, but also encouraging.
Responsibilities of a Shipping Manager
Shipping managers are accountable for the smooth delivery of goods and products from the warehouse to the intended recipient. They make sure that the products are in good condition, delivered as planned, within budget, and by a suitable courier or delivery personnel. To ensure that each receiving customer is satisfied, shipping managers have several tasks and responsibilities to keep operations running as smoothly as possible.
Shipping managers are leaders. They foster a good work environment by encouraging and guiding team members to do their best. They participate in the recruitment process by interviewing and selecting suitable candidates. Once onboard, they train and orient shipping personnel according to company policy and procedures. Managers take charge of monitoring the work performance in the department, managing their concerns, and training them as necessary.
To ensure that all shipments and deliveries are completed successfully, shipping managers create and review shipping procedures and policies. They solve logistics problems and issues in import, export, and transportation. Shipping managers negotiate with different vendors and carriers and develop strong work relationships with them. Managers engage with both shipping carriers and customers, acting as the primary liaison throughout the delivery process.
Additionally, shipping managers continuously study their protocols and procedures to find ways to improve work efficiency. They make sure that all activities follow industry regulations and standards. Lastly, shipping managers prepare and present reports to management as needed. They stay updated on all shipment information, inventory, and warehouse concerns.
Skills and Qualifications of a Shipping Manager
To qualify as a shipping manager, candidates must have completed a bachelor’s degree in supply chain management, logistics, business management, or a similar field. Previous work experience in the same role is typically required by employers. Candidates need to be knowledgeable of logistics, shipping procedures, shipping software, and computer systems.
The ideal candidate for shipping manager is a problem-solver who is organized and analytical. To be successful in the role, excellent communication and interpersonal skills are important. Managers engage, listen, and give instructions to personnel, vendors, and customers. Furthermore, the ability to encourage, motivate, and manage employees is another skill that shipping managers need. Excellence in time management, prioritization, and multi-tasking are likewise part of the job.