Hire a Store Clerk
Store clerks assist in the day-to-day store operations and ensure that customers have a pleasant shopping experience. They guide the shoppers to the products on offer based on what they are looking for. They help in creating attractive displays, checking inventory, and also maintaining the overall cleanliness of the store. Store clerks work primarily in establishments that sell goods directly to end-users. While many of them work for large retailers, others find employment at specialty shops. During busy times of the year, they may be required to work extra hours. However, they get compensated if there is an extension in the shifts. Store clerks make an average annual salary of $33,000 that includes commission and bonuses. Since stores employ additional help for the holiday season, job aspirants often accept temporary positions as a stepping stone to a permanent role.
Key responsibilities of the position
To accomplish their objective of providing a good shopping experience to the buyers, store clerks perform a variety of tasks. There are certain core responsibilities that they undertake daily to help with the smooth functioning of the store. Store clerks have to play a substantial role in assisting the customers and providing impeccable customer service. They are required to greet shoppers and direct them to specific items within the store. They have to resolve and handle customer issues effectively. Once the purchase is made, they are in charge of processing payments, bagging items, or loading them to the customer's vehicles. In addition, they have to make shoppers aware of different store activities, discounts, and offers. They are also assigned tasks that help keep track of inventory and keep the retail space orderly. Experienced store clerks are often asked to teach new employees, guide them and monitor their progress.
Requirements of the role
Typically, there are no education requirements for the role. Store clerks may work part-time when in high school or college. Applicants get on-the-job training to become familiar with the establishment's products and procedures. Successful store clerks must feel comfortable interacting with shoppers. Interpersonal skills and the desire to serve the customer are essential skills required for the job. Employers prefer applicants who go the extra mile, follow directions, and are open to learning new policies and procedures willingly. Since they work in a team environment, they must be able to get along with teammates. Employees have to operate in a high-pressure environment and must look and act professionally at all times. Stamina and physical fitness are also essential for the role.