Hire a Stocker
A stocker is in charge of stocking merchandise in a retail space. These workers receive and distribute the merchandise and display it throughout the store. They take stock of the inventory in a regular and timely manner, ensuring the products are displayed in a way to attract buyers. They are also responsible for performing customer service duties. These workers operate independently and usually report to the assistant store manager or the store manager. Typically, stores that hire dedicated stockers are larger facilities. Most of them get employed in grocery stores, general merchandise stores, supermarkets, and department stores. Some stores use one or more stockers throughout the day; most stores require them to work overnight or off-hours. In many large stores, these workers may work evenings, early mornings, or overnight. A stocker earns an average total compensation of $27,000 per year, including bonuses, commission, and overtime pay. Individuals working in the role can work their way up. Future opportunities include that of a merchandiser or even a sales associate.
Critical duties and responsibilities
A stocker works at a retail establishment organizing, stocking, and restocking shelves with goods for sale. The primary job is to rotate items in the sales space in compliance with store procedures. They may have to follow inventory reports generated by sales data to arrange the merchandise. In instances where new items are to be placed on display, they typically help manage the space and display areas as part of the job role. Stockers also frequently have to check in expected deliveries, categorizing the goods as per requirement. They have to verify, examine and label incoming orders and store them in the central supply area. In case of any discrepancies, they have to inform the supervisor. Stockers employed in supermarkets or grocery stores should be well versed in environmental and safety protocols. Part of the job role is to ensure that the storage area is orderly and organized, allowing for the efficient retrieval of items to be sold. In most cases, they should also assist with customer queries. Because they stock the store, they usually have information regarding product location, and hence can assist customers trying to find specific items.
Candidate specifications
A high school diploma or equivalent is usually sought when hiring for the role. Prior experience in retail would be advantageous for the candidate. Stockers should be detail-oriented and able to follow instructions. Since they often have to interact with customers, they should be good communicators. In addition to these general skills and traits, employers seek candidates who are open to working flexible schedules. Incumbents must also be able to multitask, prioritize, and manage time efficiently. They must also have the ability to stand for long hours and lift heavy merchandise.
