Hire Catering Managers
A catering manager is at the helm of any catered event, making sure that operations run smoothly. Armed with all the event details and know-how, the catering manager will oversee logistics and make sure that guests are enjoying the food and drinks, and are satisfied overall.
The first step in hiring a catering manager is to define your typical event’s needs. This will help you make a detailed job description that is accurate and specific. A compelling job description should be more than just a list of responsibilities. Make sure to promote your company and highlight what you can offer the candidate. What makes your company stand out? Include information about your company’s mission, culture, and values. You may even share about past catered events that you have executed well, encouraging ideal candidates to apply.
Catering Manager Responsibilities
On the personnel management side, the catering manager may have a hand in hiring, training, and supervising catering staff as well as scheduling their shifts.
A catering manager must be very familiar with the contract agreed upon by the caterer and client, as well as all of the client’s requirements. Details regarding the menu, set-up, venue, and timeline are crucial information that every catering manager needs to know backwards and forwards. In this way, he or she can properly communicate with the team and all vendors involved.
A catering manager organizes and coordinates a detailed timeline and makes sure that all services run smoothly before, during, and after an event. Adherence to a strict schedule is important. However, the catering manager must also be able to act fast in case of any delay or problem. A keen eye for detail is needed to oversee seating arrangements, set-up, meal service, and clearing of tables. Monitoring availability of stock and replenishment of food items and other supplies is also part of the job.
Tasks under the administrative aspect include management of all forms of correspondence with the events team, external vendors, clients, and venue staff. The catering manager should know the ins and outs of the event space and may even handle financial transactions such as rental payments and deposits. Everything should stay within budget, as set by the client.
Additionally, the catering manager collaborates with the venue maintenance staff and external vendors in making sure that all needed equipment and venue facilities are all functioning well. Lastly, the catering manager strictly complies with food, health, and safety obligations.
Catering Manager Skills and Qualifications
The ideal candidate for a catering manager has a proven background in customer service, preferably in catering management or a similar role. A Bachelor’s degree in Culinary Arts, Hospitality Management, or any related field is a plus.
Excellent communication and interpersonal skills are important since the role will entail coordination with staff, clients, vendors, and guests. Leadership, time management, and organizational skills are also requirements.
Catering events can be time-sensitive and stressful. But for the right catering manager, events and their inevitable unexpected issues will be seen as opportunities to deliver exceptional customer service.
