Hire Food Service Workers
The goal of every restaurant is customer satisfaction. The entire restaurant staff works together in unison towards this goal. Among them, food service workers support the restaurant in invaluable ways.
Hiring food service workers starts with writing an accurate job description. Create a job description that is clear, concise, and detailed. Are you looking for candidates who live near the restaurant? What is the schedule? Is prior restaurant experience required? Outline the responsibilities and requirements clearly. Be sure to include details about your restaurant’s history, culture, and values. How long has the restaurant been around? Does it specialize in a particular cuisine? These details will help candidates picture themselves working in your restaurant.
In addition to general job boards, it is best for hiring managers to post job announcements on industry-specific job boards, online groups, and community forums as well. Referrals from the restaurant employees themselves are a fantastic way to source candidates. Your staff may already know great candidates, so let them know about the job vacancy!
Food Service Worker Responsibilities
Food service workers perform a variety of functions in a restaurant. They help in preparing various ingredients like meats, vegetables, fruits, and other food items by slicing, washing, peeling, or chopping as needed. Under the chef’s supervision, food service workers may also prepare simple, ready-to-eat items for customers using standard recipes.
Additionally, food service workers may be assigned to take orders from customers, assist them in food selection, and ask about any food allergies or dietary restrictions. During busy times, food service workers assist in serving food, cleaning up, removing plates, refilling water, and replacing needed utensils.
Food service workers may be asked to greet customers, ask for feedback, and help with ad-hoc tasks. Frequent coordination with the restaurant manager, chef, and other staff members is needed to manage all customer concerns and feedback.
Food Service Worker Skills and Qualifications
To apply as a food service worker, candidates must be knowledgeable about food health and safety regulations and work well in a fast-paced restaurant environment. Strong communication skills, the ability to follow proper food preparation procedures and standard recipes are needed for this role.
A candidate may be required to have a Food Handler’s license. Prior customer service experience in a restaurant setting is an advantage.
The candidate should be able to meet the physical demands of the job, and be able to stand for long periods of time, carry trays, and lift supplies. Lastly, the ideal candidate also should be able to work in shifts, on weekends, and on holidays.
Food service workers provide valuable services to customers. Through their hard work, a restaurant runs smoothly and aims to turn customers into regulars.