Retail Receptionist Job Descriptions

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Retail Receptionist Job Description Template

Job Title: Retail Receptionist

Job Summary: The Retail Receptionist will be responsible for greeting customers, answering phone calls, and providing excellent customer service. They will also assist with administrative tasks and maintain a clean and organized front desk area.


  • Greet customers as they enter the store and provide assistance as needed
  • Answer phone calls and direct them to the appropriate department or person
  • Assist with administrative tasks such as filing, data entry, and inventory management
  • Maintain a clean and organized front desk area
  • Handle customer complaints and resolve issues in a timely and professional manner
  • Process transactions and handle cash and credit card payments


  • High school diploma or equivalent
  • Previous experience in a customer service or retail environment
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Proficient in Microsoft Office and basic computer skills
  • Ability to work flexible hours, including evenings and weekends

Physical Demands:

  • Standing for extended periods of time
  • Lifting and carrying up to 25 pounds
  • Bending, stooping, and reaching

Salary: The salary for this position will be commensurate with experience.


  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Employee discounts on merchandise

Equal Opportunity Employer: We are an equal opportunity employer and welcome all qualified candidates to apply.

Frequently Asked Questions about hiring a Retail Receptionist

What is the best way to find and hire a Retail Receptionist near me?
Online job boards are the best place to find qualified Retail Receptionist applicants. Employers posting their Retail Receptionist job on Indeed get about 16 applications from that board on average.
Which job boards should I post on to find Retail Receptionist applicants?
You should post to multiple job boards at once. The most successful job postings for a Retail Receptionist are on Indeed – but on average, employers post to 9 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 14 hours on average, which is shorter than the national average for Retail Receptionist positions.
What's the best way to communicate with applicants looking for a Retail Receptionist role?
SMS has 92% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Retail Receptionist job applicants?
Hourly paid workers, such as Retail Receptionists are actually more engaged when texting about jobs. We have found that text messages are 124% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Retail Receptionist applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

Try out Workstream to hire a Retail Receptionist for
your Retail business

A revolutionary hiring process for Retail positions

A revolutionary hiring process for Retail positions Hiring restaurant staff in San Francisco can be a tough job. Workstream can help accelerate the process by letting you post on job boards like Indeed within seconds.

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No more tedious copy and pasting. We integrate with all the top job boards. All applicants funnel into one intuitive dashboard.

Text-to-Apply Posters

Print out your unique QR code and text message number. Applicants scan/text to see all open positions and apply right away.

Automated & 2-Way SMS

Engage with applicants via text. Include links to screening questions, forms, and more. Use 2-way text to answer questions.

Endless Integrations

Connect Workstream to your calendar so applicants can schedule interviews. Streamline onboarding with background check & HR integrations.

Candidate Tracking & Scoring

View all your applicants and employees in one place. Make notes on their progress. Access their docs anytime from anywhere.

Customizable Templates

We provide templates for everything from job postings to offer letters. Send links to docs and tax forms via text message so new hires sign digital copies.

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