Shop Assistant Job Descriptions

Create your own Shop Assistant job description, or find job description examples you can re-use to hire faster.

Shop Assistant Job Description Template

Job Title: Shop Assistant

Job Summary: We are seeking a friendly and customer-focused Shop Assistant to join our team. The Shop Assistant will be responsible for providing excellent customer service, maintaining a clean and organized store, and assisting customers with their purchases.


  • Greet customers as they enter the store and provide assistance as needed
  • Assist customers with their purchases, including answering questions about products and helping them find what they are looking for
  • Maintain a clean and organized store, including restocking shelves and keeping the store tidy
  • Process transactions using the cash register and credit card machine
  • Assist with inventory management, including receiving and stocking merchandise
  • Provide feedback to the store manager about customer needs and preferences


  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Basic math skills and proficiency with cash registers and credit card machines
  • Ability to stand for extended periods of time and lift up to 25 pounds

Working Conditions: The Shop Assistant will work in a retail environment, which may include standing for extended periods of time and working weekends and holidays. The position may also require lifting and carrying merchandise weighing up to 25 pounds.

Salary: The salary for this position will be commensurate with experience.

Benefits: We offer a comprehensive benefits package, including health insurance, paid time off, and employee discounts.

Frequently Asked Questions about hiring a Shop Assistant

What is the best way to find and hire a Shop Assistant near me?
Online job boards are the best place to find qualified Shop Assistant applicants. Employers posting their Shop Assistant job on Indeed get about 12 applications from that board on average.
Which job boards should I post on to find Shop Assistant applicants?
You should post to multiple job boards at once. The most successful job postings for a Shop Assistant are on Indeed – but on average, employers post to 11 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 15 hours on average, which is shorter than the national average for Shop Assistant positions.
What's the best way to communicate with applicants looking for a Shop Assistant role?
SMS has 80% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Shop Assistant job applicants?
Hourly paid workers, such as Shop Assistants are actually more engaged when texting about jobs. We have found that text messages are 116% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Shop Assistant applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

Try out Workstream to hire a Shop Assistant for
your Retail business

A revolutionary hiring process for Retail positions

A revolutionary hiring process for Retail positions Hiring restaurant staff in San Francisco can be a tough job. Workstream can help accelerate the process by letting you post on job boards like Indeed within seconds.

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No more tedious copy and pasting. We integrate with all the top job boards. All applicants funnel into one intuitive dashboard.

Text-to-Apply Posters

Print out your unique QR code and text message number. Applicants scan/text to see all open positions and apply right away.

Automated & 2-Way SMS

Engage with applicants via text. Include links to screening questions, forms, and more. Use 2-way text to answer questions.

Endless Integrations

Connect Workstream to your calendar so applicants can schedule interviews. Streamline onboarding with background check & HR integrations.

Candidate Tracking & Scoring

View all your applicants and employees in one place. Make notes on their progress. Access their docs anytime from anywhere.

Customizable Templates

We provide templates for everything from job postings to offer letters. Send links to docs and tax forms via text message so new hires sign digital copies.

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