Retail Associate Job Descriptions

Create your own Retail Associate job description, or find job description examples you can re-use to hire faster.

Retail Associate Job Description Template

Job Title: Retail Associate

Job Summary: We are seeking a highly motivated and customer-oriented Retail Associate to join our team. The Retail Associate will be responsible for providing exceptional customer service, assisting customers with their purchases, and maintaining a clean and organized store environment. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for retail.


  • Assist customers with their purchases, including answering questions, providing recommendations, and processing transactions
  • Maintain a clean and organized store environment, including restocking shelves, organizing displays, and cleaning the store
  • Provide exceptional customer service, including greeting customers, addressing customer concerns, and resolving customer complaints
  • Stay up-to-date on product knowledge and promotions to provide accurate information to customers
  • Collaborate with team members to achieve sales goals and ensure customer satisfaction


  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings and weekends
  • Ability to stand for extended periods of time and lift up to 50 pounds


  • Competitive salary
  • Employee discounts
  • Opportunities for advancement
  • Health and dental insurance
  • 401(k) plan

About Us:

We are a leading retail company that is committed to providing our customers with the best possible shopping experience. Our team is dedicated to delivering exceptional customer service and high-quality products. We value our employees and strive to create a positive and supportive work environment.

Frequently Asked Questions about hiring a Retail Associate

What is the best way to find and hire a Retail Associate near me?
Online job boards are the best place to find qualified Retail Associate applicants. Employers posting their Retail Associate job on Indeed get about 10 applications from that board on average.
Which job boards should I post on to find Retail Associate applicants?
You should post to multiple job boards at once. The most successful job postings for a Retail Associate are on Indeed – but on average, employers post to 13 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 14 hours on average, which is shorter than the national average for Retail Associate positions.
What's the best way to communicate with applicants looking for a Retail Associate role?
SMS has 89% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Retail Associate job applicants?
Hourly paid workers, such as Retail Associates are actually more engaged when texting about jobs. We have found that text messages are 155% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Retail Associate applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

Try out Workstream to hire a Retail Associate for
your Retail business

A revolutionary hiring process for Retail positions

A revolutionary hiring process for Retail positions Hiring restaurant staff in San Francisco can be a tough job. Workstream can help accelerate the process by letting you post on job boards like Indeed within seconds.

1-Click Job Posting

No more tedious copy and pasting. We integrate with all the top job boards. All applicants funnel into one intuitive dashboard.

Text-to-Apply Posters

Print out your unique QR code and text message number. Applicants scan/text to see all open positions and apply right away.

Automated & 2-Way SMS

Engage with applicants via text. Include links to screening questions, forms, and more. Use 2-way text to answer questions.

Endless Integrations

Connect Workstream to your calendar so applicants can schedule interviews. Streamline onboarding with background check & HR integrations.

Candidate Tracking & Scoring

View all your applicants and employees in one place. Make notes on their progress. Access their docs anytime from anywhere.

Customizable Templates

We provide templates for everything from job postings to offer letters. Send links to docs and tax forms via text message so new hires sign digital copies.

What other Retail owners
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