Cafe Manager Job Descriptions

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Café Manager Job Description

The responsibilities of a café manager include, but are not limited to, working closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers. Additionally, a café manager must monitor budgets, including expenses, sales, and profit margins. They also track and maintain inventory to ensure that supplies are available as needed. 

A successful café manager will have experience working in various roles within a coffee shop and be available to work flexible shifts including weekends and holidays.  The goal of the café manager is to increase the profit margins of their coffee shop and to establish a loyal customer base to make the café a local hotspot for the community.

Café Manager Job Description Template:

Our goal is to hire a manager with extensive experience within the café industry who will be responsible for daily operations of our coffee shop. The café manager's principal responsibilities are to supervise staff, perform maintenance and repairs on equipment, process payments, submit bank deposits, and maintain a clean and presentable environment within the café.

An ideal candidate will have acquired both management and leadership skills and will be able to ensure that all duties within the café are executed with customer service in mind. 

Café Manager Responsibilities Include:

  • Recruit, hire, train, and supervise café staff
  • Oversee scheduling of staff members and be able to quickly find replacements in the event of a staff member being sick or absent
  • Monitor budgets to ensure that the café remains profitable. Actively find ways to lower operational costs while expanding the cafés customer base
  • Monitor and maintain inventory
  • Work closely with customers to answer questions and listen to complaints regarding food quality and customer service before working to resolve those complaints promptly
  • Listen to customer preferences and make suggestions for menu items

Café Manager Job Requirements:

  • High school diploma or GED with special consideration given to those with additional education. A degree in Business Administration or Business Management is preferred. 
  • Experience working in the food or hospitality industry. Managerial experience preferred
  • Must have a food handler’s license and be aware of regulations concerning food health and safety
  • Proven management skills with exemplary organizational, time management, communication, and customer service skills

Café Manager FAQ:

What does a café manager do?

A café manager oversees all aspects of a café's operations. This includes: selling food and drinks, hiring and scheduling staff, menu planning, and maintaining inventory. Additionally, the manager will coordinate with vendors, monitor budgets, and work to improve profit margins.

Café managers might work in a variety of coffee shops; from national chains to privately owned businesses, from small towns to university campuses, hospitals, and much more. Given the nature of this role, it is not uncommon for managers to work long hours – often more than 40 hours a week and be available on nights, weekends, and holidays.

Can I customize your café manager position description?

Yes! Please edit this job description to meet the needs of your specific coffee shop or company. 

What information should I include when I advertise a café manager job?

While crafting your café manager job description, be sure to customize it to meet the specific needs of your company. Be sure to highlight the specific job responsibilities that you would like a café manager to complete and identify what specific qualities you would like for a café manager to have to best fit your company’s culture. 

Frequently Asked Questions about hiring a Cafe Manager

What is the best way to find and hire a Cafe Manager near me?
Online job boards are the best place to find qualified Cafe Manager applicants. Employers posting their Cafe Manager job on Indeed get about 12 applications from that board on average.
Which job boards should I post on to find Cafe Manager applicants?
You should post to multiple job boards at once. The most successful job postings for a Cafe Manager are on Indeed – but on average, employers post to 15 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 22 hours on average, which is shorter than the national average for Cafe Manager positions.
What's the best way to communicate with applicants looking for a Cafe Manager role?
SMS has 88% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Cafe Manager job applicants?
Hourly paid workers, such as Cafe Managers are actually more engaged when texting about jobs. We have found that text messages are 185% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Cafe Manager applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

Try out Workstream to hire a Cafe Manager for
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