Counter Attendant Job Descriptions

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Counter Attendant Job Description Template

Job Title: Counter Attendant

Job Summary: We are seeking a friendly and customer-oriented Counter Attendant to join our team. The Counter Attendant will be responsible for taking orders, preparing food and beverages, and providing excellent customer service to our guests. The ideal candidate will have a positive attitude, strong communication skills, and the ability to work in a fast-paced environment.


  • Take customer orders and process payments
  • Prepare food and beverages according to customer requests
  • Ensure that all food and drinks are prepared to company standards
  • Provide excellent customer service and address any customer concerns or complaints
  • Maintain a clean and organized work area
  • Restock supplies and inventory as needed
  • Follow all safety and sanitation procedures


  • High school diploma or equivalent
  • Prior experience in a customer service or food service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Ability to stand for extended periods of time and lift up to 25 pounds
  • Flexibility to work weekends and holidays as needed

Salary: The salary for this position will be commensurate with experience.


  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Employee discounts on food and beverages

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frequently Asked Questions about hiring a Counter Attendant

What is the best way to find and hire a Counter Attendant near me?
Online job boards are the best place to find qualified Counter Attendant applicants. Employers posting their Counter Attendant job on Indeed get about 14 applications from that board on average.
Which job boards should I post on to find Counter Attendant applicants?
You should post to multiple job boards at once. The most successful job postings for a Counter Attendant are on Indeed – but on average, employers post to 9 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 5 hours on average, which is shorter than the national average for Counter Attendant positions.
What's the best way to communicate with applicants looking for a Counter Attendant role?
SMS has 90% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Counter Attendant job applicants?
Hourly paid workers, such as Counter Attendants are actually more engaged when texting about jobs. We have found that text messages are 143% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Counter Attendant applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

Try out Workstream to hire a Counter Attendant for
your Restaurant business

A revolutionary hiring process for Restaurant positions

A revolutionary hiring process for Restaurant positions Hiring restaurant staff in San Francisco can be a tough job. Workstream can help accelerate the process by letting you post on job boards like Indeed within seconds.

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No more tedious copy and pasting. We integrate with all the top job boards. All applicants funnel into one intuitive dashboard.

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Print out your unique QR code and text message number. Applicants scan/text to see all open positions and apply right away.

Automated & 2-Way SMS

Engage with applicants via text. Include links to screening questions, forms, and more. Use 2-way text to answer questions.

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Connect Workstream to your calendar so applicants can schedule interviews. Streamline onboarding with background check & HR integrations.

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Customizable Templates

We provide templates for everything from job postings to offer letters. Send links to docs and tax forms via text message so new hires sign digital copies.

What other Restaurant owners
think about hiring through Workstream

"Ease of use and ability to contact applicants or decline their application. Easy to keep dashboard clean."


Currently hiring on Workstream for:

Shift Lead

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"Workstream has helped bring in more applicants to all of my locations. I also love how much support there is from the workstream team."

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