Care Coordinator Job Descriptions

Create your own Care Coordinator job description, or find job description examples you can re-use to hire faster.

Care Coordinator Job Description

Care coordinators are medical professionals who typically work in hospitals and doctor’s offices. They focus on creating, managing, and maintaining a patient’s overall healthcare plan. This involves interfacing with a wide variety of healthcare professionals, including doctors and nurses.

A care coordinator’s goal is to create cohesive care plans for patients. This involves monitoring patient’s treatments and coordinating treatments between medical professionals. A care coordinator will also spend time educating patients about their conditions, connecting them with health care providers, and evaluating their progress.


Care Coordinator Job Description Template

Our facility is looking for a skilled care coordinator to join our team. In this role, you communicate with patients to identify their needs. You will also work with our doctors and nurses to create coordinated care plans that take into account the total needs of the patient. This is a process that involves putting together information from various sources and creating a cohesive treatment strategy.

Care coordinators at our facility also spend time teaching patients and their families about their medical conditions. You will also work within the broader care team to track a patient’s progress and determine whether any interventions are needed.

To be successful in this role, you will need to have excellent communication skills and the ability to express complex medical information in a way that is easy for patients to understand. You will also need to have exceptional organizational skills and a compassionate attitude towards patients. We’d love to hear from you if you believe you would be a good fit for this role.

Care Coordinator Responsibilities:

  • Explaining health issues and treatment plans to patients and their families
  • Working with other medical professionals to create cohesive treatment plans
  • Checking in on the patient regularly and monitoring their condition
  • Identifying when interventions are necessary and recommending them to physicians as needed
  • Remaining knowledgeable on the latest innovations in relevant health care fields
  • Treating patients with empathy and respect

Care Coordinator Requirements:

  • All state-mandated licenses
  • Bachelor’s degree in social work or a related field
  • Previous experience in a similar role is strongly preferred
  • Exceptional communication and organizational skills
  • Compassion and empathy
  • Ability to create cohesive plans out of several disjointed parts


Care Coordinator FAQ

What tasks does a care coordinator do?

Care coordinators spend much of their time interfacing with patients and their families. They will explain the patient’s medical condition and the planned course of treatment. Care coordinators also work with other medical professionals to create comprehensive treatment plans based on the unique needs of each individual patient.

Can I use your care coordinator job description template?

Yes, you can use our job description template as a starting point for your own. However, we don’t recommend copying it verbatim. Part of creating a compelling job description is utilizing language and details that are unique to your position. It’s important that you add these to your job description so that you can make it as engaging as possible to qualified applicants.

What should I include in my care coordinator help-wanted ads?

It’s best that you follow a similar approach to the one that we’ve outlined above. You should start with a general opening paragraph that describes your available care coordinator position in broad strokes. Then, move into the more detailed aspects of the position by creating bulleted lists covering the job’s responsibilities and requirements.

Collectively, these three components should tell your applicants everything they need to know about the job. Make sure to highlight the details that make your job unique in order to distinguish your open position from others that applicants are reviewing online.

Frequently Asked Questions about hiring a Care Coordinator

What is the best way to find and hire a Care Coordinator near me?
Online job boards are the best place to find qualified Care Coordinator applicants. Employers posting their Care Coordinator job on Indeed get about 20 applications from that board on average.
Which job boards should I post on to find Care Coordinator applicants?
You should post to multiple job boards at once. The most successful job postings for a Care Coordinator are on Indeed – but on average, employers post to 12 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 21 hours on average, which is shorter than the national average for Care Coordinator positions.
What's the best way to communicate with applicants looking for a Care Coordinator role?
SMS has 94% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Care Coordinator job applicants?
Hourly paid workers, such as Care Coordinators are actually more engaged when texting about jobs. We have found that text messages are 174% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Care Coordinator applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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