Health Unit Coordinator Job Descriptions

Create your own Health Unit Coordinator job description, or find job description examples you can re-use to hire faster.

Health Unit Coordinator Job Description


Health unit coordinators are administrative professionals who work within the medical field. They tend to perform administrative tasks that allow other medical professionals to focus on treating patients. For example, health unit coordinators are often responsible for processing patients’ insurance, transcribing reports, scheduling appointments, answering telephones, greeting patients, and more. Employees don’t typically need a college degree in order to qualify for this position. However, relevant certifications and previous experience in the medical industry are often preferred qualifications for employers.

Health Unit Coordinator Job Description Template

We’re searching for a skilled health unit coordinator to join our growing staff. In this role, you’ll be tasked with performing a variety of administrative tasks that support our medical professionals. These can include welcoming patients, checking them in, scheduling their appointments, and maintaining office supply levels, among others. You will also serve as the chief point of communication between medical employees and patients.

To be successful in the role of a health unit coordinator, you will need to be highly organized and have excellent communication skills. Additionally, you should feel comfortable working without much supervision and managing competing priorities in a busy medical practice. Ultimately, it will be your job to ensure that our office functions smoothly so that our medical professionals can focus on what they do best. If you believe that you’re capable of this, we’d love to see your resume.

Health Unit Coordinator Responsibilities:

  • Greet patients as they enter the practice
  • Schedule, modify, and cancel patient appointments
  • Answer patients’ questions about administrative topics such as insurance and required forms
  • Update and maintain patient records
  • Serve as a go-between for our medical and office staff
  • Assist us in maintaining accurate inventory levels, ordering supplies as needed

Health Unit Coordinator Requirements:

  • High school diploma or equivalent
  • Health Unit Coordinator certification (or similar) is preferred
  • Previous experience in an administrative role (especially in the medical industry) is preferred
  • Ability to work as part of a team
  • Willingness to provide exceptional customer service to our patients
  • Understanding of basic medical terminology 


Health Unit Coordinator FAQ

What tasks does a health unit coordinator do?

A health unit coordinator is responsible for managing the administrative tasks that keep medical offices running. They’re often asked to answer phone calls, greet patients, help them fill out forms, and answer questions about insurance. Other tasks that these employees are responsible for include training new employees, maintaining medical records, and scheduling new appointments, among others.

Can I use your health unit coordinator job description template?

Yes, you can absolutely use our health unit coordinator job description template. That being said, it isn’t always a good idea to copy it verbatim. The job description is an opportunity to highlight the unique, compelling components of your available health unit coordinator position. It’s important that you use the space to write about the parts of the job that will excite your applicants most. This information may or may not have been covered in what we’ve written above.

What should I include in my health unit coordinator help-wanted ads?

Plan to follow the same general structure that we’ve used above. Your help-wanted ads should start with a few paragraphs that talk about the position in broad terms. After that, you can move into two bulleted lists that provide more information about the responsibilities and requirements of the job.

Frequently Asked Questions about hiring a Health Unit Coordinator

What is the best way to find and hire a Health Unit Coordinator near me?
Online job boards are the best place to find qualified Health Unit Coordinator applicants. Employers posting their Health Unit Coordinator job on Indeed get about 14 applications from that board on average.
Which job boards should I post on to find Health Unit Coordinator applicants?
You should post to multiple job boards at once. The most successful job postings for a Health Unit Coordinator are on Indeed – but on average, employers post to 10 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 1 hours on average, which is shorter than the national average for Health Unit Coordinator positions.
What's the best way to communicate with applicants looking for a Health Unit Coordinator role?
SMS has 92% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Health Unit Coordinator job applicants?
Hourly paid workers, such as Health Unit Coordinators are actually more engaged when texting about jobs. We have found that text messages are 155% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Health Unit Coordinator applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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