Medical Receptionist Job Descriptions

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Medical Receptionist Job Description Template

Job Title: Medical Receptionist

Job Summary: We are seeking a highly organized and friendly Medical Receptionist to join our team. The ideal candidate will be responsible for greeting patients, scheduling appointments, answering phone calls, and maintaining patient records. The Medical Receptionist will also be responsible for verifying insurance information and collecting co-payments.


  • Greet patients and visitors in a friendly and professional manner
  • Schedule appointments and maintain appointment calendar
  • Answer phone calls and direct calls to appropriate personnel
  • Verify insurance information and collect co-payments
  • Maintain patient records and update patient information as needed
  • Assist with billing and coding as needed


  • High school diploma or equivalent
  • Previous experience in a medical office setting preferred
  • Excellent communication and customer service skills
  • Ability to multitask and prioritize tasks
  • Proficient in Microsoft Office and electronic medical records systems

Working Conditions: The Medical Receptionist will work in a medical office setting and may be required to stand or sit for extended periods of time. The position may require occasional evening or weekend hours.

Salary: The salary for this position will be commensurate with experience.

Benefits: We offer a comprehensive benefits package including health insurance, dental insurance, and paid time off.

Equal Opportunity Employer: We are an equal opportunity employer and welcome applicants from all backgrounds.

Frequently Asked Questions about hiring a Medical Receptionist

What is the best way to find and hire a Medical Receptionist near me?
Online job boards are the best place to find qualified Medical Receptionist applicants. Employers posting their Medical Receptionist job on Indeed get about 20 applications from that board on average.
Which job boards should I post on to find Medical Receptionist applicants?
You should post to multiple job boards at once. The most successful job postings for a Medical Receptionist are on Indeed – but on average, employers post to 9 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 4 hours on average, which is shorter than the national average for Medical Receptionist positions.
What's the best way to communicate with applicants looking for a Medical Receptionist role?
SMS has 100% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Medical Receptionist job applicants?
Hourly paid workers, such as Medical Receptionists are actually more engaged when texting about jobs. We have found that text messages are 159% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Medical Receptionist applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

Try out Workstream to hire a Medical Receptionist for
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