Veterinary Receptionist Job Descriptions

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Veterinary Receptionist Job Description Template

Job Title: Veterinary Receptionist

Job Summary: We are seeking a friendly and organized Veterinary Receptionist to join our team. The ideal candidate will have excellent communication skills, a passion for animals, and the ability to multitask in a fast-paced environment. As the first point of contact for our clients, the Veterinary Receptionist will be responsible for providing exceptional customer service and ensuring the smooth operation of the front desk.


  • Greet clients and their pets with a warm and friendly demeanor
  • Answer phone calls and schedule appointments
  • Check-in and check-out clients and their pets
  • Collect payments and process invoices
  • Maintain accurate records and files
  • Assist with basic administrative tasks as needed


  • High school diploma or equivalent
  • Prior experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in basic computer skills
  • Passion for animals and their well-being

Physical Demands:

  • Ability to stand for extended periods of time
  • Ability to lift up to 50 pounds
  • Ability to bend, stoop, and kneel

Working Conditions:

  • Work is performed in a veterinary clinic setting
  • May be exposed to animal hair, dander, and bodily fluids
  • May be required to work evenings and weekends

Salary: Commensurate with experience


  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan

Frequently Asked Questions about hiring a Veterinary Receptionist

What is the best way to find and hire a Veterinary Receptionist near me?
Online job boards are the best place to find qualified Veterinary Receptionist applicants. Employers posting their Veterinary Receptionist job on Indeed get about 20 applications from that board on average.
Which job boards should I post on to find Veterinary Receptionist applicants?
You should post to multiple job boards at once. The most successful job postings for a Veterinary Receptionist are on Indeed – but on average, employers post to 12 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 13 hours on average, which is shorter than the national average for Veterinary Receptionist positions.
What's the best way to communicate with applicants looking for a Veterinary Receptionist role?
SMS has 90% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Veterinary Receptionist job applicants?
Hourly paid workers, such as Veterinary Receptionists are actually more engaged when texting about jobs. We have found that text messages are 185% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Veterinary Receptionist applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

Try out Workstream to hire a Veterinary Receptionist for
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